Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobile-estimating-service.dentrepair-talk.com (referred to as “the Company,” “we,” or “our” in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://mobile-estimating-service.dentrepair-talk.com.
  2. All mobile applications and services offered by the Company.
  3. Any interactive features or services accessible through our platforms.
  4. Data collected via user interactions, forms, surveys, and feedback mechanisms.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently, each with their own privacy policies. We encourage you to review these policies to understand how your data is handled by other entities.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using Our Services: When you sign up and use our applications or services as an authorized user, we collect and process personal data necessary for providing these services.
  2. Visiting Our Websites: Every time you access our websites, we may log basic information such as your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data for system administration and to improve our site’s functionality.
  3. Communication: We may collect personal data when you choose to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data as described below:

  1. Account Information: This includes your name, email address, user ID, and password to create and manage your account.
  2. Payment Information: Credit card numbers, billing addresses, and payment history are collected for transactions on our platform.
  3. Financial Information: We may store details related to your financial status or creditworthiness if relevant to our services.
  4. Purchase Information: Data about products or services you buy from us, including order details and purchase frequency.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), mobile phone numbers, and other similar data collected through mobile applications.
  6. Location Data: If you opt-in to share your location, we may gather your geographical information for location-based services.
  7. Feedback and Reviews: We collect comments, reviews, ratings, and any suggestions you provide to improve our products and services.
  8. Social Media Information: When you interact with us through social media platforms, we may access your public profile information, including your name, user ID, and interests.
  9. Product Information: Details about the products or services that interest or purchase from us, such as preferences, customization options, and usage patterns.

We obtain this data through direct user input, server logs, browser cookies, and other technical tools, as well as from third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: These are essential for navigating our site, ensuring basic functionalities, and providing secure access to user accounts.
  2. Preference Cookies: We use these to remember your preferences, such as language settings or display options.
  3. Analytics Cookies: They track user behavior on our website to provide insights into performance and areas for improvement.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Data required for providing services and maintaining user accounts is retained during the active use of our services and for a reasonable period afterward to address customer support issues.
  2. Financial and transactional data may be kept for longer periods due to legal, tax, and accounting obligations.
  3. We delete or anonymize personal data when it is no longer needed for the purposes collected, ensuring compliance with applicable privacy laws.

Security Measures

We have implemented robust security measures to protect your personal information:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Third-Party Processing: We engage secure third-party service providers to process sensitive data on our behalf, ensuring they adhere to strict privacy standards.
  3. Regular Audits: Periodic security audits are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are designed for a general audience, and we comply with applicable laws regarding data protection for minors.

Your Rights

Depending on your jurisdiction, you may have certain rights concerning your personal data:

  1. Access: You can request access to the personal data we hold about you and its current use.
  2. Rectification: Correct any inaccurate or incomplete personal information we possess about you.
  3. Erasure (Right to be Forgotten): Ask us to delete your personal data, except where this is not legally permissible.
  4. Restriction: Limit the processing of your personal data in specific circumstances, such as contesting its accuracy or preventing unauthorized data sharing.
  5. Data Portability: Receive a copy of your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: Assert your rights without negative treatment.
  8. Appeals/Complaints: File complaints with our privacy team or relevant supervisory authorities regarding our handling of your data.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the “Contact Information” section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and obligations.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or our data practices:

We value your trust in protecting your personal information, and we are committed to maintaining the highest standards of privacy and security.